Get to Know Northwest Bank

Our Mission

We strive to be a high performance Community bank dedicated to building relationships which lead to financial success, Customer satisfaction and Team Member commitment.

Our Beliefs

We believe… in attracting, training, and retaining Team Members who are professional and knowledgeable, providing them with a system of above average recognition and rewards, and an enjoyable work environment in return for their commitment to high performance and teamwork.

We believe… in meeting or exceeding our Customer’s expectations in the delivery of superior service and providing quality products whereby we commit to developing a mutually beneficial relationship.

We believe… in preserving and enhancing our financial soundness and providing a superior return for our Shareholders in the form of a steady and sustainable growth in earnings and dividends.

We believe… in providing personal and economic support for the Communities we serve and actively participating with a visible presence to promote growth and social prosperity.

Our Shared Values

Shared Values are the principles that guide an organization’s actions; they form the foundation of the organizational culture. Shared Values guide the behavior of all individuals in the organization. Each Team Member should be aware of, accept and integrate our Shared Values into their daily decisions and behaviors.

Respect - We will treat every person with dignity and courtesy. We will encourage and praise others for their accomplishments.
Enthusiasm – We will approach our customers, co-workers and jobs with a positive, can-do spirit and winning attitude.
Caring – We will demonstrate empathy and concern for others. Do unto others as you would have them do unto you.
Integrity – We commit to doing what we say we will do. We must be honest and
forthright in all of our dealings with customers and with each other.
Teamwork – We will work together, effectively and efficiently toward a common goal. We believe our success depends on the contributions and engagement of everyone.
Expertise – We are committed to being knowledgeable, proficient and skilled in our area of responsibility.

Our History

Northwest Bank has been serving the Rockford area since 1972. Throughout those years, we’ve remained dedicated to helping you find the banking services you need while supporting community causes that make the places we live and work better. Learn more about the history of Northwest Bank by seeing how our presence has grown over the years in Rockford, Loves Park and Machesney Park.